Frontier Justice

an hour ago

Scott was so helpful in helping us find the perfect firearm and was by far the best-dressed in the building. I would highly recommend stopping by to pick his brain if you are looking for a firearm.

a week ago

Very rude especially the mangar namer Robert at the store in Kansas City legends area ... I have spend thousands of dollars here and will never spend another penny through them .. I would recommend finding somewhere else if u want professional help ...

3 weeks ago

Used to like going into Frontier Justice, mainly for range use. I held an annual membership. I purchased a rifle and had it sent to them for the transfer. When I arrived to pick it up after receiving delivery confirmation I was met with poor customer service. They individual who helped me went to the back and checked on ny rifle. He saw it was there but came back and told me it hadn't been scanned in yet and I had to come back. I was unable to wait or come back that day. Upon my return to pick up the rifle I was shocked by the $70 transfer fee. I was under the idea that members got $35 transfers. My membership expired the day it was delivered and employee made no attempt to get me to sign up for a membership which would reduced the cost of the transfer but also provided range use. I will no longer shop at Frontier Justice. Between the high prices, poor customer service and the "Tacti-Cool" dress and attitudes of employees I will take my business elsewhere.

a month ago

Great place to practice your marksmanship. The staff is professional, knowledgeable, and friendly. Highly recommend the classes they offer.

a month ago

a month ago

a month ago

No response, no communication regarding my order.

a month ago

I love the Kansas City Kansas store itself, but IΓÇÖve had a problem with the online booking of the range that IΓÇÖve been fighting that made me give it 1 star. I used to be a member but due to financial constraints I let my membership go a couple of years ago. I wanted to take my oldest son shooting before Christmas so I tried booking some time. I got online and booked some time but had to cancel due to conflict (this happened twice). Finally the third time was the charm and I booked time for my son and I to shoot. The day that I got there the guy behind the counter said he had no record of me reserving a lane. He then proceeded to tell me that the website was having issues where it was letting non members reserve lanes when it shouldnΓÇÖt. Non members canΓÇÖt reserve lanes, itΓÇÖs first come first serve. No biggie, the lane was open so I paid for the lane and the targets with a gift card that I had gotten. Well I had found out that I was also charged the 3 other times on my debit card for reserving the range lanes online as it asked for a debit card. The charges were never reversed on my debit card. Since then I have been trying to reach out to customer service via email but havenΓÇÖt made any headway. IΓÇÖve sent them the confirmation emails for the reservations that were never used and cancelled, screenshots showing the 3 charges of $27.11 that were never reversed and even offered to give them my gift card info so they could go back and look that up, to see that I paid for the range with that, as I didnΓÇÖt ask for a receipt because I didnΓÇÖt think I would have this problem. Getting someone to respond has been challenging. If not for this I would be giving a much better rating.

2 months ago

2 months ago

Booked for an hour range Dec 24 at 5 and the website says theyΓÇÖre closed and no one is answering. $25 scam.

2 months ago

This was my first time being here and I can honestly say I will not be coming back it took 2 seconds for a guy to stop me at the entrance to tell me I needed a case for my rifle but after getting me a case for my rifle it took them 10 minutes to help one person so I could pay for my case and get to my range appointment when I went back to the range area I was not asked if I needed any Targets and when I came out to get targets nobody spoke to me or offered to help me they didn't have the ammo I needed and when they were checking me out for different ammo they stopped right in the middle of the transaction so three of them could go help somebody else this is not how paying customers should be treated

2 months ago

You can't use the range unless you have an email. You have to fill out a waiver on the iPad. I get it most people have an email but I don't. Whey not have a paper to fill out. I'll just go give my money to some one else.

2 months ago

Wanted to sign up for an annual membership, but was told they don't have a membership option where you can pay up front for the year, as they have had in the past. After reading there cancelation policy I see why ( compare to the cancelation policy of Range USA ). Good luck finding the business office if you need to cancel because the address is purposefully omitted.

2 months ago

We used to love this store. We walked in today (11/29/2024) and were shocked at what we saw. All the apparel is basically gone. It's basically all guns and gun needs now. But also, it was concerning that a store that prides itself on family friendly atmosphere was playing a very inappropriate, explicit song with an even more explicit video playing on the tv. 😳 I think that's the last time we step foot in that store.

3 months ago

3 months ago

Mason was awesome and very helpful! My pistol jammed up and he was able to troubleshoot (no pun intended!) Love the experience at FJ because guys like Mason!!

3 months ago

They have amazing customer service. Always a great selection of handguns and accessories. The employees could not be more professional than they are. I love shopping in their store.

3 months ago

I was in this afternoon looking for a specific couple of firearms. After waiting in vain for someone other than the person at the front desk to acknowledge me. I asked about the pistol that I was hoping to get. A different associate shouted "Don't have it from about 10 feet away and the individual who I asked turned around and walked off. I waited a bit to see if they were maybe looking into it but they didn't return. I didn't bother asking about the other gun. Really nice place. I'd have loved to check out the range.

3 months ago

Mason was a super helpful range safety officer that helped me fix my shooting position! CanΓÇÖt wait to come back again!

3 months ago

RSO Mason S. Was professional,well spoken and helped me clear a jam mean while also answering all my questions with extreme patience! Was a pleasure having his help.

3 months ago

Favorite place to go shoot. Nice clean range, the RSOΓÇÖs donΓÇÖt tolerate any unsafe behaviors. However, you canΓÇÖt shoot steel or aluminum casings. But why would you anyways, that stuffΓÇÖs horrible for a firearm. Shout out to Aaron, I think heΓÇÖs a manager. Super helpful guy, knows a lot about firearms, great guy to ask recommendations from. **Edit** They had one of the ranges set up for a zombie shoot. Was pretty cool.

3 months ago

Shooting range employee was extremely racist. Wouldn't let my brother in-law shoot at the range because he's Hispanic. Threaded to call ICE if he didn't leave. Very disgusting behavior. Take your business as far away from this place as you can.

3 months ago

I’m not doing business unless Mason is there, he was amazing 🗡️🇺🇸

3 months ago

The staff were rude and unprofessional, they didnΓÇÖt let us practice, they should have their politices right and not discriminate

3 months ago

Bad ass service, you should improve your polices

3 months ago

Mason was a great RSO. i had a jam and he came over and showed me how to clear it. great guy.

3 months ago

Scarborough is a fantastic RSO, he helped me clear a jam that I had and helped me become more comfortable shooting and a better grip,

3 months ago

Been to this range multiple times. Definitely my favorite indoor range in the metro area. RSOΓÇÖs are very professional, and always willing to help. Specifically Mason, he seems very knowledgeable, and is always willing to help.

3 months ago

Mason was a super helpful RSO. His professionalism and knowledge was beyond reproach.

3 months ago

I came here over the weekend and was helped by the range officer named Mason. He was super helpful at one point when I ran into a jam and he helped clear it for me!

3 months ago

The Range is very nice and clean. Mason the RSO was super friendly and very helpful with all of my questions regarding firearms. He even gave me a couple pointers to help my shooting!

3 months ago

Mason was very helpful. Explianed everything g I needed to know without providing me extra stress. Even showed me how to clear a jam I had!

3 months ago

AMAZING range! Mason the RSO assisted me with a weapon malfunction and even gave me some pointers on how to better my accuracy. Will definitely recommend!

3 months ago

Mason was very helpful when I was at frontier justice. Want to thank him for all his help

3 months ago

My rifle kept jamming and he help cleared it every time, extremely insightful will definitely be returning with this kind of service

3 months ago

Mason the RSO was super helpful when helping clear a jam!

3 months ago

Awesome range, Mason was my range safety officer and he was easy to work with, when my rifle went down and noticed that a piece of brass was stuck in the receiver above my bolt he knew exactly how to fix it, he even talked me through the clearing procedures, and get my gun working again. Highly recommend.

3 months ago

Pricey but super nice. Go on Thursday when it is half price lane fee

3 months ago

It is very organized and the people are very friendly. Kayla helped me while I was visiting the store and was very knowledgeable and helpful.

3 months ago