Range USA Hodgkins 63rd. St.

2 days ago

2 days ago

Staff was amazing! Especially Steph, will be coming back again!

4 days ago

First time at range USA. Purchased elite membership. Returned next day to use range. Asked questions about ammo and employee said nothing and just pointed at the boxes and left. Asked about rental and same thing. No customer service , let alone people skills at all. Targets 4 for $6 , charged me double, $12 for 4 .

4 days ago

Took the conceal carry class here at Range USA, my instructor was Craig & he was phenomenal. Took the time to explain everything, assist those that were inexperienced & most of all had a class with every student passing. 100% recommended and enjoyed this experience!

5 days ago

Great facility and staff . clean and friendly environment to improve skills .

a week ago

a week ago

I love this place! Great customer service, and a great indoor range! They always have a really great selection of guns to!

a week ago

I just bought a Glock 19 Gen 5 from Range USA and I'm so impressed with the staff. They were so cool, knowledgeable, and happy to help me with any questions on my other dream firearms. I will definitely make this my go to gun range for practice and future purchases!!!

a week ago

Edward Bilski was great

a week ago

We were visiting from OH, we were trying to look for something fun to do so we decided to go to the range. Waiver was ready when we were asked if we brought ammo with us. We were just trying to rent and buy ammo as we do in OH but it looks like in IL (we didnΓÇÖt knew) you need to have a permit-card something like that.

a week ago

I would want to give less than 1 star this is the 3rd time going to this location and being disrespected by staff itΓÇÖs truly disheartening I just cancelled an order I waited 10 days for because the young guy at the counter brushed me off upon entering the store

2 weeks ago

Craig, did an excellent job with training class..

2 weeks ago

Great service, and helpful with every customer.

2 weeks ago

This gentleman right here is the man with the master plan! My new firearm I purchased a couple of months ago, wasnΓÇÖt able to clear the chamber. Came to this facility and my mayne man Edward was able to help me out tremendously. Get this man a raise immediately! Thanks Ed!

2 weeks ago

Been to two ranges and by far this one is my favorite they are so welcoming and helpful with all your questions would recommend 10 out of 10

2 weeks ago

Excellent, polite, and patient staff .Clean premises. High safety on the shooting range. Will stop by again.

2 weeks ago

This is the only range usa worth going to. The store manager here is friendly and helpful. The majority of the staff is also very pleasant to deal with.

3 weeks ago

First time in the store I was excited to buy some parts for my hand gun as well as some range ammo. The moment I walked in nobody spoke, I also didnΓÇÖt get the assistance I needed. I did not feel welcomed and IΓÇÖm apart of law enforcement .

3 weeks ago

3 weeks ago

By far the worst staff. They never even have enough workers every time i go there. Be ready to wait at least an hour to even look at any forearm let alone get a rental or a lane . Does not matter the day.

3 weeks ago

Took my recert class with Edward Bilski, highly recommend! Very informative, interesting, & knowledgeable!

3 weeks ago

3 weeks ago

Overall it has been an amazing experience. Learned alot in my CCL class. Thank you Edward Bilski. EVEN if you are an experience shooter you will learn a few things with Ed. Great learning experience and training. Keep up the great work!

3 weeks ago

I used to love coming to this gun range back when it was called Point Blank, I bought my first gun there, got my CCL, and had a membership. Over the years, I've brought countless friends and family members, sharing the joy of shooting in what used to be a welcoming environment. However, my recent visit to Range USA was nothing short of disappointing. First off, being located in Cook County already puts it at a disadvantage. The pricing is higher than average, and then there's the sting of additional taxes on every round - making shooting here noticeably more expensive. But today's experience showed me that they don't need their customers. I had a party of four, which isn't unusual for me; I've brought as many as six people before. I'm well aware of the range's rules - only two people are allowed inside the booth, but traditionally, others could stand in the back. This was never an issue until today. The "safety range officer" was anything but kind or professional. He was outright hostile, rude, and treated us like we were intruders. Despite never arguing or giving him any reason to mistreat us, he kicked my boy and me out of the booth. His demeanor was so unwelcoming and insulting that it completely soured my experience. I didn't say a word in response, yet his attitude was unnecessarily aggressive. Seven years ago, this place respected everyone who walked through its doors. It had a sense of community and care for its shooters. But today, under what seems like a new management or policy shift, Range USA has become just another corporate, impersonal entity. The warmth and camaraderie that used to define this range are gone, replaced by a cold, unfriendly atmosphere. I've just purchased a new membership today, but I'll be canceling it first thing Monday morning. There's no point in investing in a place where the staff treats paying customers like they're a nuisance. I'd rather drive out to Oswego to visit Buffalo Gun Range, where they care about their shooters. Range USA, with its location-based disadvantages, high costs, and now, unfriendly staff, has lost thier customer service. I hope they reconsider their approach to customer service and community engagement because right now, they're pushing people away rather than welcoming them into the shooting community. 2018 review: They treat you with respect! Newbie!? Not a problem! If you're humble enough, they'll take you from step one!

3 weeks ago