Range USA North Richland Hills

I was lied to and duped into getting a gift card and now they won't refund it. They quoted me a price, told me their system is down and I have to come back in the morning. Now they won't honor the price. jack the manager said its my choice don't doesn't matter what Carson says. now I'm S.O.L and they have stolen my money. Do not trust them. they don't care about customers

a day ago

*****updating my review******couldn’t give 5 stars because of my previous visit/experience that I wrote about in my original review. But since then the rep who provided me with the negative experience is no longer there. Because they are semi close to my house (Keller) and they have the best price and membership plan around I went back and literally every time has been a great experience! Every RSO since my run in with Isaac has been very friendly, knowledgeable and most of all ensures everyone’s safety. I really wanted to like this range but after today’s incident I will not be going back!!! I was at the rifle range shooting my 556 and 300blk out getting new scopes sighted in. Then after about 30 minutes of shooting a fat man Karen (never thought I’d run into one of these at a freaking gun range) got there and after a few minutes my wife said she noticed him pacing back and forth and giving me dirty looks. I had no idea what was going on since I was focused on sighting in. The fat man Karen then complained to the range master Isaac that my rifle was too LOUD for him to focus. First don’t blame your crappy grouping on noise. What do expect to happen in a shtf moment tell the bad guys to be quiet cause you can’t focus. Anyways I expected the range master to move him or just tell him to double up on hearing but instead he told ME. MY RIFLE WAS TOO LOUD!!!!!!! Again I was at a gun range in the rifle lane doing everything I am supposed to be doing carefully as I always practice gun safety but then I was told to hay my rifle was an issue. Mind you I have been here before and never had any complaints before today but after the Karen next to me started whining I was honestly shocked and really disappointed that they didn’t move him since I was already set up with multiple rifles out or could have politely asked him to double up on hearing protection but instead Isaac seemed to be upset with me and told me my rifle was just too loud! My setup is a sbr 556 with an Ultradyne compensator and yes it is loud because the adjustable gas ports but that’s why I bought it to help with recoil and muzzle rise. If they were going to ask me to leave even though I pay for a membership they should make it clear or post somewhere that we can’t use certain muzzle devices. Anyways after some back and forth with this Karen he asked me to “step outside” and I smiled and said are you an idiot I’m armed, live in Texas and my wife is with me so I will defend myself so you wouldn’t be much of a fight. He got real quiet after that but my day was already ruined so I packed up and left. While leaving I spoke with a different range master outside and he 100%agreed with me that there are no restrictions and that people should be well aware that if you go to a gun range that you will hear some noise, common sense people. Anyways don’t go here if you want to practice or sight in your rifle!! I’m also going to reach out to corp to get their official stance on my situation and what their official policies are because this experience was absolutely shocking and again really disappointed in the way that Isaac replied to the situation. Instead of asking the Karen to put in secondary earmuffs that I would have even given his broke ass some plug ins to shut him up but Isaac saw that I had my silencer central tshirt on and asked if I could put on my suppressor. I told him I don’t have it on this rifle and then he said yeah it’s just too loud….. I honestly feel like they infringed on my second amendment rights by instituting a too loud policy just for me and in a gun range of all places where you would think there are like minded people who are aware and experienced with firearms and the sounds and concussions felt but this place is no longer the place for me. Again very disappointed in the way this was handled and really felt like it was something personal with me but who knows I won’t be back to find out.

2 days ago

The range used to be good and I wonΓÇÖt be back after today. I went in and tried to do a trade-in and I was told it was not worth anything. I was referred to a pawn shop. I went to their competitor and I was able to get an offer. I was disappointed since IΓÇÖve done trade-ins before and I was happy when I left.

6 days ago

Very nice facility with fantastic customer service! Greeted by Frank with a handshake as soon as I walked in the door. Let him know what I was looking for and that they probably didn't have it yet. Frank still took the time to walk me to the Sig Sauer case to look just to be sure. We confirmed they did not have what I was looking for and he asked if he could show me anything else and took a few minutes to go over specials and the range. I don't think I went 5 minutes the entire time i was there without someone checking to see if I needed assistance with anything. Will definitely be checking back with these guys for my next gun purchase. 2/22/2025: Another fantastic visit to Range USA today. Jacob was very helpful with my latest firearm purchase.

6 days ago

Clean and nice.

a week ago

Our home range!!! Love everyone here. Chill range.

a week ago

2 weeks ago

Great indoor range, range officer are the best!

3 weeks ago

a month ago

I went there a few weeks ago for my first time, and overall, it was a great experience. I signed up for the premium package. The woman at the counter was very informative and helped me pick out a couple of guns to try; she answered all my questions. However, when I went onto the range, I had a few complications, and the range instructor seemed a bit irritated helping me. He may have been having a bad day, but eventually, I got to a point where I didn't want to bother him with any more questions, so I left. I've been back since and had another instructor who was helpful. I'd recommend going it's a good range and overall the people are cool and friendly.

a month ago

Had better deals on brand new guns then pawn shops had on the exact same models

a month ago

ROs have been excellent and glad to see an increase in staff. I typically have not had to wait more than a couple of minutes although suggest creating a completely different check-in line for Members. I also suggest replacing the target backers a bit more frequently.

a month ago

Does the rifle lane accommodate an AR15?

a month ago

a month ago

Range USA on 820 is always clean and usually has lanes open. The staff are friendly and knowledgeable. If you have a membership their ammo prices are awesome. The only thing that I would like to see is updated target sleds with digital controls. Don't get me wrong their analog systems are well maintained and work.

a month ago

Garth was great firearms instructor. I will definitely take other lessons to improve my accuracy. Taking what I learned doing drills and improve my stance. We really like the crew at the NRH store very friendly and helpful

a month ago

2 months ago

We enjoyed our class with Garth and learned a lot!

2 months ago

My favorite gun store.

2 months ago

There membership is definitely worth the price. They also offer military discount! Very clean facility and professional staff.

2 months ago

Great Instructure!👍

2 months ago

2 months ago

2 months ago

Went into the store on Saturday at 5:45 to make a purchase of a pistol I had already researched There were no other customers in the store except one other guy looking pistols at another counter. Four employees were gathered near the terminal on the northeast corner of the showroom having a non-business conversation. Not one of them greeted me as I walked past them on the way to my intended counter. A few minutes went by and no one cared to help me so I walked right past the same employees as I left the store without my purchase.

2 months ago

Most Excellent indoor range. Professionally operated and safe!

2 months ago

I totally enjoyed this class and Garth specifically! I am a complete beginner and he made me feel 100% comfortable!

2 months ago

Lesson with Garth was amazing very thorough instruction and clear objectives for the training. I learned a lot and improved my skills.

2 months ago

Full disclosure, I am a member here. I LOVE this place and the people. Everytime I come in they make U feel right at home. Sadly, I do not get to visit nearly as much as I'd like to.

2 months ago

Friendly staff. Clean range. Very well controlled and safe environment.

3 months ago

The instructor Garth L was very very rude and unprofessional heard him threaten a couple people to kick them out for simple mistakes that he didnt let them correct i will be cancelling my membership and look for a different range, not to mention garth was so unprofessional to me and others. High ego fir a little man i can easily humble 😂

3 months ago

Yea never coming back over at this place Garth was so rude and disrespectful not worth coming here save your money go somewhere else cancel your memberships guys! Very upset

3 months ago

Gave the Richland Hills Range USA a try as the Arlington site was terrible. The crew at the Richland Hills site were courteous, helpful, informative. The range was run smoothly. Had a large rush of people and they were processed and assigned lanes promptly. Great selection of accessories and firearms

3 months ago

Very helpful good service

3 months ago

Great place to shop for the perfect Christmas present for your favorite gun owner. Also a good place to shoot be it pistol or rifle. 25 yards maximum.

3 months ago

Great class with Garth as instructor. He was very professional, knowledgeable and patient. He provided instruction and had us perform the task. Highly recommend. The NRH Range USA is a great facility, well stocked and great staff. Just had our second class with Garth this time was for handguns. Again, he is very professional and knowledgeable. He followed through with us on the range after the formal instruction session. He is an excellent instructor and we continue to recommend him for your training requirements.

3 months ago

3 months ago

3 months ago

Edit November 2024: went again due to my shooting partner saying he hadn't seen that particular associate since I'd gone a month ago and he insisted I give it another chance. Well, the associates were back to normal again, the one guy wasn't there, and it was a very good experience, (was acknowledged by the desk, no yelling while checking in when only two feet away, gave us a lane, range officer checked in when first entering and after shooting). That's all I wanted, like it used to be. No drama. So I've updated the review to reflect this. I've bought three guns from Range USA/formerly Shoot Point Blank and generally have had a good experience. They have a really nice selection to choose from and/or can order something in most times if need be. Their ammo is nicely priced for members, too. Edit October 2024: they must've fired all the associates from before. The past few times I've gone, they've been hit or miss. Sometimes they treat me rather well, talk to me normally, make eye contact, you know, the regular way Southern people treat each other. Other times, like recently, they're likely to toss your driver's license back at you instead of handing it back or even simply placing it on the table; talk about you behind your back; don't even go up to you when you're at the sales desk; say really loudly "you only have 40 minutes to shoot", you know, stuff most people would consider a kinda rude way of dealing with people. I went one hour and 10 minutes before closing, but I didn't even need the whole hour, or 40 minutes even, my party of two total people stayed in the lane less than 30 minutes. There was a party of 5 people behind us who seemed to be new to the range because they were all signing range waivers. They were still shooting along with at least four other lanes when we left. The safety officer inside the range was cool though. Was not rude at all. Were they mad that all these people were coming one hour or so before closing? I don't know. Then say no new shooters after 630pm. The rules don't say that though. Me and my shooting buddy are both premium members, too. I'm currently looking for a different range or a different Range USA to go to. Original post 5 years ago: Great place for gun rentals. The staff at the rental area was very friendly and knowledgeable. The place is clean and the pistols/guns were clean. The safety officer on range was respectful enough to not hover, yet remained nearby enough to be cautious and aware. With her there, I felt the range was in safe hands. While the place and the prices are fine and fair, the people and service are what sets this place apart imo.

4 months ago

4 months ago

Had a great time, first ar15. Guys were so helpful. Guys had so much knowledge, and the range managers were so cool and safe. Made me feel comfortable and helped me sight my scope. Now a member. Will return regularly.

4 months ago